+0.9%
Change in Job Demand
(Growth from 2020 to 2023)
(Growth from 2020 to 2023)
Three job roles were used to illustrate the changing
job requirements using the Job Requirements Dashboard.
Using the Job Requirements Dashboard, readers may deep dive into the changing skill requirements of different job roles and analyse the use of Apps & Tools at the workplace.
The skill requirements for social workers have shifted to place greater emphasis on skills that involve analysis, outcome evaluation, and implementation of programmes.
Skill Clusters of Social Workers
Changes to the skill requirements reflected a stronger focus on enhancing service delivery through strategic and data-driven methods.
As the demand for the biggest skill cluster diminishes, it becomes more important for social workers to develop skills in smaller skill clusters in response to changing business needs.
‘Organisational and People Management’, the largest skill cluster, decreased to 58% in 2023.
Organisation and People Management Skill Cluster
‘Organisational and People Management’, the largest skill cluster, decreased to 58% in 2023.
Between 2019 and 2023, seven skills consistently appeared in the top 10 ranks within this cluster. Group Work Assessment and Planning remained the top skill across 2019, 2021, and 2023. Social Service Programme Development, Case and Care Planning, Care Assistance, and Support Service to Seniors were skills that gained importance in 2023.
‘Operational Excellence’, the second-largest skill cluster, increased to 19% in 2023.
Operational Excellence Skill Cluster
‘Operational Excellence’, the second-largest skill cluster, increased to 19% in 2023.
Between 2019 and 2023, seven skills consistently appeared in the top 10 ranks within this cluster. The top four skills maintained their spots across 2019, 2021, and 2023. Programme Quality and Audit Management and Document Control were skills that gained importance in 2023.
‘Business and Financial Management’, the third largest skill cluster, increased to 14% in 2023.
Business and Financial Management Skill Cluster
‘Business and Financial Management’, the third largest skill cluster, increased to 14% in 2023.
Between 2019 and 2023, six skills consistently appeared in the top 10 ranks within this cluster. Project Plan – the top skill for 2019 and 2021 – dropped in importance in 2023 and was replaced by the skills Report Writing and Programme Evaluation. Risk Assessment, Research, and Programme and Project Management were skills that gained importance in 2023.
Social workers generally used a different set of Apps & Tools between 2019 and 2023, as only four Apps & Tools remained in the top 10 over the years.
Apps & Tools
Social workers generally used a different set of Apps & Tools between 2019 and 2023, as only four Apps & Tools remained in the top 10 over the years.
Between 2019 and 2023, four Apps & Tools consistently appeared in the top 10 ranks. IBM Case Manager consistently remained the top Apps & Tools across 2019, 2021, and 2023. Microsoft PowerPoint, Microsoft Excel, and BPCS gained importance in 2023. SAS was consistently among the overall top 10 Apps & Tools demanded in job postings for social workers. This statistical software suite has AI capabilities to help with analysis, decision-making, and optimisation solutions.
Skill requirements for marketing and sales executives remained relatively stable over the years.
Marketing and Sales Executives
Skill requirements for marketing and sales executives remained relatively stable over the years.
Demand for marketing and sales executives3 increased between 2019 and 2023.
Information for this job role:
S$5,000
Salary
(Gross Median in 2023)
(Gross Median in 2023)
0.2%
2023
Job Demand
Job Demand
+ S$700
Difference in Salary
(Gross Median in 2023 and 2020)
(Gross Median in 2023 and 2020)
Skill Clusters of Marketing and Sales Executives
Marketing and sales executives can continue to deepen mastery in their main skill clusters, while remaining agile and ready to adapt to emerging trends in other skill clusters.
These professionals require skills in two main skill clusters, namely ‘Business and Financial Management’ (38% in 2023), and ‘Organisational and People Management’ (29% in 2023).
‘Business and Financial Management’, the largest skill cluster, decreased to 38% in 2023.
Business and Financial Management Skill Cluster
‘Business and Financial Management’, the largest skill cluster, decreased to 38% in 2023.
Between 2019 and 2023, all 10 skills maintained their top 10 ranks within this cluster. Sales Management and Sales Trends and Opportunities Analysis were consistently the top skills across 2019, 2021, and 2023. Integrated Marketing and Sales Strategy gained importance in 2023.
‘Organisational and People Management’, the second largest skill cluster, decreased to 29% in 2023.
Organisational and People Management
Skill Cluster
‘Organisational and People Management’, the second largest skill cluster, decreased to 29% in 2023.
Between 2019 and 2023, eight skills consistently appeared in the top 10 ranks within this cluster. Sales Closure remained the top skill across 2019, 2021, and 2023. Account Management, Customer Acquisition Management, and Idea Generation and Selection gained importance in 2023.
‘Operational Excellence’, the third-largest skill cluster, increased to 15% in 2023.
Operational Excellence Skill Cluster
‘Operational Excellence’, the third-largest skill cluster, increased to 15% in 2023.
Between 2019 and 2023, nine skills consistently appeared in the top 10 ranks within this cluster. Order Fulfilment Administration and Business-to-Consumer Management maintained their spots across 2019, 2021, and 2023. Team Management, Retail Administration, Food and Beverage Services, and Trade Processing, Fund Settlement and Treasury Transaction Processing were skills that gained importance in 2023.
Apps and Tools used by marketing and sales executives between 2019 and 2023 remained largely unchanged, including the maturing use of social media channels and platforms for marketing and sales generation.
Apps & Tools
Apps and Tools used by marketing and sales executives between 2019 and 2023 remained largely unchanged, including the maturing use of social media channels and platforms for marketing and sales generation.
Between 2019 and 2023, nine Apps & Tools consistently appeared in the top 10 ranks. Microsoft Office consistently remained at the top of the top Apps & Tools list across 2019, 2021, and 2023. Adobe Photoshop was among the top Apps & Tools identified in job postings for marketing and sales executives. This image editing software suite integrates Generative Artificial Intelligence (GenAI) to help with editing objects and the background, and re-rendering objects.
The skill requirements for resident technical officers shifted to place greater emphasis on skills that involved resource coordination and timely execution, as well as overseeing work quality and collaboration with external parties.
Resident Technical Officers
The skill requirements for resident technical officers shifted to place greater emphasis on skills that involved resource coordination and timely execution, as well as overseeing work quality and collaboration with external parties.
Demand for resident technical officers4 increased between 2019 and 2023, driven by steady improvement in construction demand over the medium term. Wages rose substantially to tackle the skilled manpower shortage5 and to attract qualified professionals amidst increased construction activity.
Information for this job role:
+11%
Change in Job Demand
(Growth from 2020 to 2023)
(Growth from 2020 to 2023)
S$4,400
Salary
(Gross Median in 2023)
(Gross Median in 2023)
2%
2023
Job Demand
Job Demand
+ S$1,800
Difference in Salary
(Gross Median in 2023 and 2020)
(Gross Median in 2023 and 2020)
Skill Clusters of Resident Technical Officers
Changes to the skill requirements reflected stronger focus on managerial responsibilities, with less emphasis on technical expertise in the ‘Engineering and Manufacturing’ cluster.
Resident technical officers have skills in two main skill clusters – ‘Engineering and Manufacturing’ (36% in 2023) and ‘Operational Excellence’ (31% in 2023).
While the barrier to acquiring skills in their main skill clusters may be lower due to existing expertise, market trends suggest that resident technical officers will need to develop skills in other clusters as well.
‘Engineering and Manufacturing’ cluster decreased to 36% in 2023, but remains as the dominant skill cluster.
Engineering and Manufacturing Skill Cluster
‘Engineering and Manufacturing’ cluster decreased to 36% in 2023, but remains as the dominant skill cluster.
Between 2019 and 2023, eight skills consistently appeared in the top 10 ranks within this cluster. Civil and Structural Engineering Management, Construction Technology and Engineering Drawing and Design Specifications remained the top three skills across 2019, 2021 and 2023. Technical Inspection, Electrical, Electronic and Control Engineering, Technical Drawing, and Architecture Design were skills that gained importance in 2023.
‘Operational Excellence’, the second-largest skill cluster, increased to 31% in 2023.
Operational Excellence Skill Cluster
‘Operational Excellence’, the second-largest skill cluster, increased to 31% in 2023.
Between 2019 and 2023, six skills consistently appeared in the top 10 ranks within this cluster. Manage Workplace Safety and Health in Construction Sites, Hospitality Venue Inspection and Corrective Maintenance Management maintained their top spots across 2019, 2021, and 2023. Team Management, Project Execution and Control, and Monitoring and Surveillance were skills that gained importance in 2023.
‘Business and Financial Management’, the third-largest skill cluster, increased to 13% in 2023.
Business and Financial Management Skill Cluster
‘Business and Financial Management’, the third-largest skill cluster, increased to 13% in 2023.
Between 2019 and 2023, seven skills consistently appeared in the top 10 ranks within this cluster. Project Plan overtook Quality Control Management to become the top skill in 2023. Project Management, Report Writing, Maintenance Strategy Development, and Design Creation and Development were skills that gained importance in 2023.
Resident technical officers generally used a different set of Apps & Tools between 2019 and 2023, as only seven Apps & Tools remained in the top 10 over the years.
Apps & Tools
Resident technical officers generally used a different set of Apps & Tools between 2019 and 2023, as only seven Apps & Tools remained in the top 10 over the years.
Between 2019 and 2023, seven Apps & Tools consistently appeared in the top 10 ranks. Microsoft Excel and CADwork remained the top two Apps & Tools, although their rankings switched in 2023. Microsoft Office, Simpletest, Project Management Software, and C were Apps & Tools that gained importance in 2023. ServiceNow was observed as one of the top AI-related Apps & Tools required for resident technical officers. This enterprise software platform can be used for project management and reporting. It leverages AI to support functions such as performance analytics and process optimisation6.
A Skills-Based People Development Approach using
Skill Clusters
The skill requirements for social workers have shifted to place greater emphasis on skills that involve analysis, outcome evaluation, and implementation of programmes.
Demand for social workers2 has increased, driven by Singapore’s ageing population and increased awareness of social programmes.
Information for this job role:
(Growth from 2020 to 2023)
(Gross Median in 2023)
Job Demand
(Gross Median in 2023 and 2020)